The BirdBuffer product warranty states to the original purchaser this product shall be free of defects in material and workmanship, under normal use, for a period from the date of purchase on the sales receipt of one year for electronics and five years for the compressor and the blower. This BirdBuffer product warranty covers parts and labor providing the product is returned to BirdBuffer in the original shipping carton or like packaging and use of approved fluid. Damage resulting from shipping, accidents, misuse, negligence, unauthorized repairs or modification is not covered by this BirdBuffer product warranty.

We wish to satisfy YOU, our customer, and have implemented many measures to prevent problems and assure customer satisfaction. View our Customer Promise. If you need a replacement part, or have a functional problem with your product, please call 425-697-4274 from 8:00 am – 4:30 pm (Pacific Time) Monday – Friday, except for holidays. You can also fill out our short contact form, or email us at info@birdbuffer.com.  Our customer service department will respond to your problems immediately. 

Please have the following information available when you call:

1. Model and Serial Number
2. Where and when the product was purchased
3. Nature of the problem
4. Receipt or verification of date stamped proper fluids being used.